Add Us as Safe Sender on Gmail, Outlook or Yahoo! Mail

Depending on a number of factors, your email may think our email is junk! We want to help troubleshoot common problems so that you may stay connected to the University of Cincinnati Alumni Association.

If you have any questions about navigating these issues, please contact alumni@foundation.uc.edu.

Add UCAA to Your Contacts

Add the UC Alumni Association's email address (alumni@foundation.uc.edu) to your Gmail Contacts. Google will usually deliver emails from addresses that are in your Contacts.

Mark messages as ‘Not spam’

If Gmail has marked our email as spam, you will need to tell Gmail our emails are not spam.

1. In Gmail, navigate to the spam folder.
2. Search for an email from alumni@foundation.uc.edu
3. Select all the emails shown.
4. Click More and then Not spam.

Create a Filter

Create a filter to tell Google to whitelist UCAA's emails.

1. Click the cog icon in the top-right corner, and then Settings
2. Click on Filters and then Create a new filter
3. Enter UC Alumni Association in the From field
4. Click Create filter with this search
5. In the box headed When a message arrives that matches this search select Never send it to spam
6. Click the Create filter button
7. To whitelist all email from a domain, enter the domain uc.edu in the From field

Add UCAA to Your Contacts

Add the UC Alumni Association's email address (alumni@foundation.uc.edu) to your Yahoo! Mail Contacts. Yahoo! will usually deliver emails from addresses that are in your Contacts.

Create a Filter

1. Mouse over the Settings menu icon and select Settings
2. Click Filters and then Add
3. Enter a Filter Name
4. Enter UC Alumni Association in the Sender field.
5. Select Inbox as the folder to deliver the email to
6. Click Save and then click Save again
7. To whitelist all email from a domain, enter the domain uc.edu in the Sender field

Add UCAA to Your Contacts

Add the UC Alumni Association's email address (alumni@foundation.uc.edu) to your Outlook Contacts. Outlook will usually deliver emails from addresses that are in your Contacts.

Add UCAA to your Safe Senders

1. Click the cog icon in the top-right corner and then More mail settings
2. Select Safe and blocked senders and then Safe senders
3. Add UC Alumni Association to the list of Safe senders
4. To whitelist all email from a domain, add the domain uc.edu to the list of safe senders